'User Experience' that enable elderlies to benefit from the present technology core values. The same purpose for different users with a different suitable method. This makes me wonder for other product, need to take back and start with thinking about the 'core universal value' first then find who else will benefit from this and adjust it for them.
(Reference: https://www.theverge.com/2021/4/26/22403344/diy-device-yayagram-telegram-voice-messages-physical-phone-switchboard)
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